Non-Refundable Policy
At Yatra Odyssey, we believe in maintaining transparency with our customers. Below is our detailed Non-Refundable Policy, outlining the terms and conditions for specific bookings.
1. Non-Refundable Bookings
Certain tour packages, special promotions, or discounted rates are explicitly marked as non-refundable at the time of booking. Payments for these bookings are non-refundable under any circumstances, including cancellations.
2. Customer-Initiated Cancellations
For bookings labeled as non-refundable, cancellations will not be eligible for any refund. Any amount paid, whether as a deposit or full payment, will be forfeited.
3. Changes or Amendments
Modifications, such as date or destination changes, may not be permitted for non-refundable bookings. If changes are allowed, they will incur additional charges and are subject to availability. Requests for customizations are evaluated on a case-by-case basis, with applicable fees.
4. Force Majeure or Unforeseen Events
In events like natural disasters, political disruptions, pandemics, or other unforeseen circumstances beyond our control, non-refundable bookings typically remain non-refundable unless stated otherwise. However, we will do our best to assist with rescheduling or securing partial credits, wherever feasible.
5. Policy Acceptance
By confirming a booking under the non-refundable category, you agree to abide by the terms outlined in this policy.
Important Reminder:
We strongly recommend purchasing travel insurance to safeguard against unexpected situations that may lead to cancellations.
For any questions or further assistance, feel free to contact our support team.